PromptAi Market FAQ


Welcome to the PromptAi Market Help & Support page. Here you’ll find answers to the most common questions about buying, selling, and using prompts on PromptAi Market.


General

What is PromptAi?
PromptAi is a Prompt marketplace where prompt engineers / digital creators can sell high-quality AI prompts, and buyers can discover and purchase Ai prompts to enhance their AI-generated outputs. You can browse our collection here.


Who can use PromptAi?
Anyone over the age of 18 can buy or sell prompts, provided they comply with our Terms of Service and Prompt Selling Policy.


How do I contact support?
You can reach us via our Contact Page or email us directly at info@promptaimarket.com.


For Buyers

How do I buy a prompt?

    • Visit the Prompts page.
    • Select a prompt you like.
    • Complete the purchase using the available payment methods.
    • Once payment is confirmed, you’ll receive instant access to the prompt.

What are the fees for Buying prompts?

  • When you buying via PayPal, there is a $0.3 + 5% transaction fee.


Can I get a refund after buying a prompt?
Due to the nature of digital products, all sales are final unless otherwise required by law. Please review the prompt description carefully before purchasing.


For Sellers

How do I start selling prompts?

  • Upload your prompt with a detailed description and price.
  • Once approved, your prompt will be listed for sale.

What are the fees for selling prompts?

  • We take a 10% commission on each prompt sale.

  • When you withdraw your earnings via PayPal, there is a $3 + 6% payout withdrawal fee.


When will I get paid?
You can request a payout once your balance meets the minimum withdrawal threshold (see Prompt Selling Policy for details). Payments are typically processed within a few business days.


Account & Policies


Where can I find your policies?

Can my account be suspended?
Yes. Accounts that violate our policies may be suspended or terminated. See our Terms of Service for details.


Security & Privacy


Is my payment information secure?
Yes. We use secure payment processors, and we do not store your payment details.

How do you handle my personal information?
We respect your privacy and handle your data according to our Privacy Policy.


If you still have questions, please reach out via our Contact Page or email us at info@promptaimarket.com.

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